Ask the City a Question

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Please register using the link in the upper right corner of the page and submit your questions about any City-related topic. We will respond as quickly as possible (usually within a few days). If your question is about something the City doesn't directly manage or work on, we will provide you with contact information for the agency or organization that does.

You will receive an email notification when we've posted a response. Your question and our answer will also be posted on this page for all to see, so please leave any personal information out of your question.

If you prefer not to register on the Be Heard Vancouver site in order to ask a question, you can email us at beheard@cityofvancouver.us instead. We will respond within 3-5 working days, depending on how complex your question is.



Please register using the link in the upper right corner of the page and submit your questions about any City-related topic. We will respond as quickly as possible (usually within a few days). If your question is about something the City doesn't directly manage or work on, we will provide you with contact information for the agency or organization that does.

You will receive an email notification when we've posted a response. Your question and our answer will also be posted on this page for all to see, so please leave any personal information out of your question.

If you prefer not to register on the Be Heard Vancouver site in order to ask a question, you can email us at beheard@cityofvancouver.us instead. We will respond within 3-5 working days, depending on how complex your question is.



Q&A

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    I just read the current email from the Mayor and would like more details on the hospital statistics on vaccinated persons hospitalized. Please comment on research data related to the breakdown of these cases by brand of vaccine, vaccine immunization dates, patient age, comorbidities, and any other data that would provide further insight into breakthrough hospitalization cases.

    Grammi asked 15 days ago

    Hi Grammi - Thanks for your questions! The Clark County Public Health website, as well as the state's COVID-19 data dashboard are the best resources for the latest data on COVID-19:


    This report also provides some good insight on some of the information you're seeking related to hospitalization and breakthrough cases: https://www.doh.wa.gov/Portals/1/Documents/1600/coronavirus/data-tables/421-010-CasesInNotFullyVaccinated.pdf

    Another helpful report on breakthrough cases was also released Sept 1: SARS-CoV-2 Vaccine Breakthrough Surveillance and Case Information Resource (wa.gov) 

    Have a great evening. - Sophie, City of Vancouver

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    Hello, Thank you for creating this forum and for the thoughtful responses you provide to the community! I'd appreciate your advice on a traffic safety matter. A couple times every night on average, a car or motorcycle will speed down our street in downtown Vancouver at very high acceleration (not the same car, people just randomly do that). Besides going at high speed, creating an unsafe condition for anyone that may be in the vicinity, some of these vehicles have very loud engines or removed their mufflers, waking up residents in the building abruptly from sleep (several times a night sometimes). I realize that the police department doesn't have unlimited resources to camp out here and wait to catch someone. I did report it to the Police Dept Traffic Hotline, as you recommended in another answer. A speed hump would be a helpful measure, though I read that speed humps are not permitted on bus routes (which this street is on). Maybe a speed cushion would help. What do you recommend I do? I really appreciate your help in mitigating this unsafe situation and helping us and our neighbors to get a restful night of sleep. Thank you for your service to the our community!

    B. Rin asked about 1 month ago

    Thank you for reaching out about your concerns of speeding in downtown Vancouver. The Traffic Complaint Hotline is a great tool for reporting issues. It can also be helpful to work with fellow neighbors or your Esther Short Neighborhood Association. Another group you might connect with is the Neighborhood Traffic Safety Alliance, an organization of volunteers from Vancouver neighborhoods who advocate for traffic safety. Still another option is the City’s Neighborhood Traffic Calming Program, which works with the NTSA through a competitive process to help identify and fund tools to slow traffic. New program details for 2022 will be announced later this year, www.cityofvancouver.us/TrafficCalmingProgram. Thank you again for your interest in traffic safety for your neighborhood.

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    Are the plans for developing the water front on the east side of the bridge set in stone? I feel that the plans that I saw in the paper show a cold steel and concrete entrance to our city matching the west side. Why loose all of the trees and buildings that aren't at all inviting?

    Lamke asked about 2 months ago

    The planned development on the east side of the I-5 bridge along the Columbia River waterfront is being called "Renaissance Boardwalk." It is a private development by Kirkland Development LLC. 

    A development agreement for the project was approved by Vancouver City Council on July 12, which provides a framework for further reviews and approvals, but the detailed design, including tree removal or retention, has not yet been finalized. The developer still has to obtain approvals from the City for the design review, shorelines, master plan, tree plan and more.

    There will be additional opportunities for public input into this project as it moves towards construction, but we don't know when those will occur yet.

    You can contact the Keith Jones, the City's Senior Planner who will be managing the reviews/approvals for this project, with any questions you have at Keith.Jones@cityofvancouver.us or 360-487-7887.

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    What are the future plans for alleviating traffic to and from Portland? I believe this is a top issue for most Vancouverites. Will the I5 bridge be widened or replaced? Will another bridge be added? How about a ferry, an underground tunnel, or a light rail? I know this is a problem that will have to be solved in conjunction with the city of Portland due to state lines. It won't be easy and it will be costly, however it's time to set aside our differences to work on a solution - not in another 5-10 years in the future - but now. This is long overdue. My idea is this: instead of building all new infrastructure for a light rail, let's build upon some of the existing. I5 (excluding the bridge portion) currently has concrete dividers in the middle of it. Say we put a light rail in the center instead of those dividers. Stops could either go under (tunnels) or over (foot bridges) the highway. I think even a light rail that just went from downtown/uptown Vancouver to Jantzen beach would help alleviate a lot of traffic. It would be a great start and the light rail system could be expanded upon from there. I like the idea of a light rail for many reasons, including: — supports a healthy community, light rail transportation encourages people to walk around the shopping and downtown areas (as it's all located closely together) instead of driving from store to store. — it provides environmental benefits because a light rail is powered by electricity and there will be less cars on the road. – convenient, affordable transportation draws more visitors and thereby stimulates the economy. Restaurants in particular may benefit from a uptick due to customers not needing to worry about parking or driving. That's just one idea, though. I'm sure there are dozens of solutions. The most important thing is that we pick one and start working towards it.

    thefutureislight asked about 2 months ago

    Thank you for your question and comments. Traffic congestion and the replacement of the I-5 bridge over the Columbia River are key concerns of ours, too.

    First, to clarify: the interstates and highways in Clark County are managed by the Washington State Department of Transportation (WSDOT), not by the City. We only manage and direct projects occurring on city streets. You can learn about the transportation projects WSDOT is working on locally, sign up for email notifications and get staff contact information for our local Southwest Region Office here:  https://wsdot.wa.gov/region/southwest

    One of the biggest projects WSDOT is working on right now in our area (in partnership with the Oregon Department of Transportation) is the Interstate Bridge Replacement Program. This significant bi-state project will replace the aging Interstate Bridge across the Columbia River with a modern, seismically resilient, multimodal structure that provides improved mobility for people, goods and services.

    Planning work for this project began in 2020, and work will start this year on the required environmental reviews and studies. Construction is currently anticipated to begin in 2026.

    Community engagement is a big part of the Interstate Bridge Replacement Program and will occur throughout the entire planning and design process. We encourage you to visit the program’s website to learn more and sign up to receive email updates and notifications about upcoming community feedback opportunities.

    Although the City of Vancouver is not leading the Interstate Bridge Replacement Program, we are an important regional partner in its development. Our mayor and city manager represent the City on the program’s Executive Steering Committee. And last night (July 26), Vancouver City Council voted to approve a resolution supporting the bridge replacement and stating the City’s desired outcomes for the project. You can review the draft resolution discussed at last night’s City Council meeting here: https://vancouvercity.novusagenda.com/agendapublic/AttachmentViewer.ashx?AttachmentID=4834&ItemID=2057

    Please note that several changes were made to the resolution at last night’s meeting, which are not reflected in this draft. The final, signed resolution will be posted on the City’s Interstate Bridge Replacement Program website as soon as it’s available.

    With regards to light rail within Vancouver, we are currently updating our long-term Transportation System Plan, which guides the future of transportation within Vancouver. We invite you to share your stories and ideas and ask questions related to that effort (which includes multimodal transportation priorities and needs) on the Vancouver Moves page on Be Heard Vancouver.

    Lastly, we encourage you to consider attending the monthly meetings of the City’s new Transportation and Mobility Commission, which advises Vancouver City Council and staff on a variety of City-led transportation projects, policies and programs. Positions come open on this volunteer body occasionally and we invite you to apply to serve on the commission when they do! Learn more about the Transportation and Mobility Commission. Watch the commission meeting videos.

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    Is the Veterans day parade happening this year, and if so how do i register this year?

    Starbucks asked 2 months ago

    Yes, the Veteran's Day Parade is happening this year! The City of Vancouver provides funding for this event, but the event itself is managed by The Historic Trust, along with several other annual Celebrate Freedom events. The details about this year's parade are still being worked out and more information will be made available on The Historic Trust's website soon. 

    In the meantime, you can contact their Development and Marketing Coordinator Emily Wilson at Emily.Wilson@thehistorictrust.org to be added to a list of folks they will be sending parade registration forms to soon.

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    how to put a chain link fence on the 33rd Street overpass for I-5? to prevent future suicides.

    Paintedwater asked 2 months ago

    Thank you for your message. Highways, underpasses, overpasses and ramps fall under the authority of the Washington State Department of Transportation (WSDOT). Here’s a link to contacts at the WSDOT Southwest office: https://wsdot.wa.gov/region/southwest/contact-us where you can direct your suggestion.

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    This morning (6/30/21) there were two young men in front of my house with surveying equipment. When I asked what they were surveying for, they were evasive and didn’t answer. They painted markings in pink on the street that contained five numerals, a triangle and the letters E D . There are similar markings along H street between 19th and 22nd as well as on Reserve. The numbers are all different, but the letters are either ED or EE. I am worried that this might have something to do with eminent domain and the I 5 bridge project or some other big project. They are placed in such a way that they do NOT seem to be for wheelchair access. I have invested a lot in renovating my 1926 house and had hoped to do much more. How can I find out what this means for myself and for my neighbors?

    hmmmmm asked 3 months ago

    Thank you for your question. We've done a quick check with our utility and survey staff and have not been able to connect the work you saw with any future city project. We're sorry we were not able to solve the mystery at this time. Here's some general information:

    Pink is often used as a point for survey work. Survey work is done for private projects, a franchise utilities and government agencies. A consulting survey crew often doesn't have details about the project for which they're doing the survey work.

    As to the Interstate Bridge Replacement, that is a Washington State Department of Transportation and Oregon Department of Transportation project. If you have questions related to that project, please email info@interstatebridge.org or call 360-859-0494.

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    I live in a residential area but a group senior home was built bordering my back yard. I have only waved to the owners as I am in a series of cut de sacs so by foot, their house is actually a mile away. There have been no problems until now. Recently, they have taken a senior that apparently suffers from dementia. There is moaning, screaming and crying coming from there pretty much all the time. Sometimes they turn on a tv or music loud to drown it out. The window from this room, which sits about 10 feet from my fence, is kept open most of the time. Whenever I am in my back yard, I have to listen to it. There is also the possibility that this person is being abused/ignored and whether a senior home is equipped to care for a person with this level of dementia. I really don’t know who to talk to about this. Ideas?

    ConcernedNeighbor asked 3 months ago

    Thank you for your question. The first thing we recommend you do is go visit the facility and ask to speak to site manager or call and set up an appointment to speak to the manager by phone or in person. 

    Tell them what you're experiencing and explain your concerns. It's not uncommon for new residents of adult family homes to be frightened and confused, especially if they have dementia, but the manager may be unaware that the resident's cries are disturbing the neighbors. Hopefully they will be able to address the problem themselves, even if it's just by moving the distressed resident to another room in the facility away from your property.

    If the manager is unable or unwilling to address the situation, you can file a complaint with the Washington State Department of Social and Health Services, which is responsible for licensing adult family homes. To submit a complaint to them, call 800-562-6078. 

    If you actually witness any abuse of this (or any) resident at the home, please immediately call 9-1-1 to report it. If you very strongly suspect abuse based on what you overhear but haven't witnessed it yourself, or if excessive noise is occurring late at night, please call 3-1-1 to report it.

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    With city finances looking better, can the homeless situation be moved forward now. Waiting until September when the needs are immediate feels like offering drown proofing after a child has already drowned. We continue to have fires on Burnt Bridge Creek and a recent stabbing on 18th shows that the aid to the mentally disturbed is an immediate need, not something down the line. Thank you!

    concerned citizen asked 3 months ago

    Great question! Unfortunately, the hold up on moving forward with the City's proposed homelessness response plan isn’t for financial reasons. In order to move forward, the City first needs to find locations for supported campsites, as well as go through a Request for Proposals process to hire nonprofits to manage the campsites and to provide the supportive services needed for camp residents. We’re looking to have at least the first supported campsite open by September, with more to follow as soon after that as possible.

    Regarding mental health services, we agree that the need is urgent, and we are moving as quickly as we can. But again, the challenge here at the City level is not financial. The capacity of our local service providers is the barrier. 

    The City of Vancouver is looking to hire a team of professionals that goes to encampments to provide behavioral health treatment services out in the field. However, this is a new team, and it won’t be staffed and ready to start work until around September. 

    The unfortunate reality is that our local mental health service providers don’t have the capacity to quickly add more services to what they already provide in a way that fully meets the local need. We have some wonderful service providers in this community, but adding capacity and building programs takes time. 

    Additionally, Clark County is the lead entity for funding homeless and behavioral health services. They receive the bulk of the funding for these services, and are in the process of negotiating some new contracts with service providers that will increase outreach, coordination and some housing assistance locally. That was a $15.5 million package that was just discussed and voted on at last night’s Clark County Council meeting, which you can watch here: https://www.cvtv.org/vid_link/32971?startStreamAt=0&stopStreamAt=10578

    If you have any suggestions or ideas about where we could place supported campsites in the city, to be available as an alternative to people camping in places like the Burnt Bridge Creek Greenway, please do send them our way using the "Your Ideas" tool on our homelessness response plan page here on Be Heard Vancouver (https://www.beheardvancouver.org/homelessness-response). Thank you for reaching out with your concerns!

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    Why does Incorporated Vancouver not include "All of Us with Vancouver, WA home addresses" out here in Salmon Creek and everything in-between as actual Vancouver? Why are we left in the dust as Unincorporated Vancouver?

    Unincorporated Vancouver Address asked 4 months ago

    Great question! Your home's mailing address is not based on what city you physically live in—it is based on which U.S. Post Office handles and delivers your mail. 

    The U.S. Postal Service assigns you an address with the same city, state and zip code as your closest post office location. For many who live in the unincorporated areas outside the physical city limits, that will put their address "within" that nearby city, even though they don't technically live there.

    Areas like Orchards, Sifton, Minnehaha, Salmon Creek, Hazel Dell and others are located outside the Vancouver city limits within what is called the Vancouver Urban Growth Area. These areas are not yet within the city limits, but may be added in the future through a process known as annexation.

    Annexation is a formal, legal process that is directed by state law. It can happen in several different ways, including a resident-initiated petition and election, a city-initiated resolution and election, and petitions signed by a simple majority of residents/property owners. 

    You can learn more about annexation, the different methods, recent Vancouver annexations, and more on our website.

    If you have additional questions about annexation, you can contact City Associate Planner Bryan Monroe at Bryan.Monroe@cityofvancouver.us or 360-487-7958.